Full Time

Learning & Development Manager

Posted 6 months ago by Miramar Managed L&D Roles
South East
£44,000 - £46,000 per year
Application deadline closed.

Job Description

Job Description
Location: SOUTH EAST

Lead the learning delivery of Engineering programmes ensuring employees can demonstrate competence across all aspects of the role and are compliant with relevant legislation and industry codes of practice.

Deliver inspiring learning solutions that have our customers as the primary focus and which in turn will impact positively on our customers’ experience of our company.

Planning and delivery of both Academy and Field-Based training schedules and ensuring any service level agreements are completed to scale

Delivery of whole training schemes, programmes, and award schemes including the timely completion of documentation and review requirements.

Ensure that all pre-training / preparation activity is completed prior to commencement of sessions, in line with quality standards and SLA’s.

Ensure learning delivery is compliant with awarding-body and our quality frameworks and systems across all programmes.

Liaise with operational stakeholders and the L&D teams to ensure the Programme is delivered on time and on budget.

Ensure HSE and legal conformance as well as actively promoting and role-modelling safety performance.

Ensuring Learning site and training locations are appropriately prepared, and are conducive with safe and effective learning environments.

Build effective working relationships with key stakeholders across the group to ensure quality delivery of a consistent learning programme.

Ensure operational and regulatory risks are managed and escalated as appropriate.

Identify and share good delivery, facilitation and assessment practices and advancements that can be applied to learning activities across the group.

Lead by example in delivery, facilitation and assessment methods, in particular, to promote a culture where learners are treated fairly and have equal and appropriate access to learning.

Review learning evaluations and act on feedback to support continuous improvement of delivery and facilitation in terms of learner experience, satisfaction, engagement and business impact.

Proactive planning and relationship-management of key stakeholders to ensure feedback and learner progress is regularly reviewed.

Provide effective leadership of learners and groups of learners to encourage best performance and to ensure compliance with all Company policies on attendance, performance and code of conduct.




Learner Centricity

Business Context

Regulatory & Compliance


Stakeholder Management

Behavioural Insight


Work Experience

Proven experience of delivering and facilitating technical and behavioural learning programmes within large customer orientated business, ideally from a sector where sales and service is a focus.

Demonstrated ability to prioritise and manage all aspects of HSE across the learning environment.
Proven track record of technical competence.

Sufficient experience in a technical role and a full understanding of the Technical Operational Procedures relevant to any learner or group of learners.

Understanding of National Vocational Qualifications, Scottish Vocational Qualifications, Learning Skills Councils, Sector Skills Councils, Funding Agencies, and Apprenticeships

A functional knowledge of Quality Management Systems and ISO procedures.

Ability to manage large group learning experiences or smaller interventions.

Ability to influence and communicate with a broad range of stakeholders, across all levels of the business.

Strong underpinning knowledge of learning delivery methodology.